Privacy Policy
Wildernesstendon ("we", "us" or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website at wildernesstendon.world (the "Site"). Please read this policy carefully. If you disagree with its terms, please stop using the Site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Site includes:
1.1 Personal Data
Personally identifiable information, such as your name and email address, that you voluntarily give to us when you submit the contact form on our Site. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.
1.2 Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This information is used to improve the performance, security and functionality of our website.
1.3 Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customise the Site and improve your experience. For more information on how we use cookies, please refer to our Cookies Policy. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies, but please be aware that doing so does not necessarily affect third-party flash cookies used in connection with our Site.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient and customised experience. Specifically, we may use information collected about you via the Site to:
- Respond to your enquiries and contact form submissions
- Send you information about recipes, content updates and news related to our platform, if you have requested it
- Monitor and analyse usage and trends to improve your experience with the Site
- Perform other business activities as needed
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
- Comply with our legal obligations under New Zealand law, including the Privacy Act 2020
- Resolve disputes and troubleshoot problems
- Improve the efficiency and operation of the Site
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
3.1 By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property and safety of others, we may share your information as permitted or required by any applicable law, rule or regulation. This includes exchanging information with other entities for fraud protection.
3.2 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
3.3 Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services and customer service. These third parties are obligated to maintain the confidentiality of your information and are prohibited from using it for any purpose other than to perform the services for which they have been engaged.
4. Security of Your Information
We use administrative, technical and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee complete security if you provide personal information.
5. Your Rights Under the New Zealand Privacy Act 2020
Under the Privacy Act 2020 (New Zealand), you have specific rights regarding your personal information. These include:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Correction: You have the right to request correction of personal information we hold about you if it is inaccurate, misleading or out of date.
- Right to Erasure: In certain circumstances, you have the right to request that we delete your personal information.
- Right to Complain: You have the right to make a complaint to the Office of the Privacy Commissioner of New Zealand if you believe we have breached the Privacy Act.
To exercise any of these rights, please contact us using the details provided in the Contact section of this policy.
6. Retention of Data
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our policies. Contact form submissions are typically retained for a period of 12 months, after which they are securely deleted unless a longer retention period is required by law.
7. Third-Party Websites
The Site may contain links to third-party websites and applications of interest, including services and tools we use (such as Google Maps). Once you have used these links to leave our Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party and should take those steps necessary to, in your discretion, protect the privacy of your information.
8. Children's Privacy
Our Site is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected information from a child under 16, please contact us immediately using the details below so that we can take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
- Business name: Wildernesstendon
- Address: St Lukes Shopping Centre, 80 St Lukes Road, Auckland 1025, New Zealand
- Phone: +64 9 815 9200
- Email: welcome@wildernesstendon.world